Identity Verification Compliance & Enforcement Lead

This is an exciting time to work at Companies House. Our Identity Verification (IDV) Compliance & Enforcement Team has been growing and we have a new, additional Service Manager role available.

As a result of the Economic Crime (Transparency and Enforcement Act) 2022 and the Economic Crime and Corporate Transparency Act 2023, we are rolling out new requirements for identity verification.

We are looking for a strategic individual with experience in working in a compliance and enforcement or regulatory role where they will work to shape the enforcement approaches to non-compliance.

If you would like to join the team as one of our Service Managers and together with colleagues in the IDV team, play a key role in designing and developing our approaches to IDV compliance and enforcement, implementing them effectively, and ensuring we develop a Compliance and Enforcement Service that is fit for our new role in government, then please apply!

As a Service Manager, this role will involve developing and delivering our approaches to non-compliance with  post the transition phase and will include analyzing patterns in non-compliance and designing campaigns targeting key risks and threats and overseeing the effective implementation of these. Guided by our Compliance and Enforcement strategies and frameworks, you will identify vulnerabilities, inaccuracies, risks and threats and plan, design and implement targeted and strategic work streams to tackle non-compliance and improve the integrity of the company information used and trusted to grow the UK economy.

The key responsibilities will include:

• Overseeing the implementation of a range of enforcement and sanctions approaches for Identity Verification and Reverification, working closely with teams across the organisation, ensuring alignment with our compliance and enforcement strategies and agreed impacts and policy outcomes.
• Identifying patterns in non-compliance and threats and vulnerabilities to the accuracy and integrity of identity verification records and the Company register, designing and delivering proportionate and effective compliance and enforcement strategies and campaigns in a targeted and efficient way.
• Identifying cases of fraud, economic crime and harm related to identity verification, and leading a portfolio of case work, using a range of legislative levers and partnership working, to tackle and resolve these
• Monitoring delivery to ensure compliance and enforcement activities are delivering as per the strategies and approaches, delivering value for money, and agreed KPIs.
• Investigating suspicious , using robust evidence, objectivity and impartiality, and formulating clear reports containing robust and proportionate recommendations for enforcement actions.
• Responsible for effective delivery of projects, including preparing papers and business cases, and reporting progress to the Head of IDV Compliance and Enforcement Service and the various governance boards.
• Understanding customer insight and monitoring behaviours and non-compliance trends over time, and refining our approaches and service improvements continuously, ultimately driving up compliance and integrity of the register.
• Working collaboratively with colleagues across Companies House including intelligence, policy, legal and prosecution teams to ensure robust and effective enforcement approaches are employed and we contribute to the legislative and policy intent and wider directorate and corporate strategies.
• Collaborating closely with external stakeholders and partners, ensuring joined up and system wide approaches to tackling non-compliance and criminal activities, reporting and escalating to Head of Service and Intelligence teams appropriately.
• Managing and developing a team as well as continuously learning and improving oneself.
• Managing resources effectively, including budgets, to ensure the area is operating within agreed parameters.

Person specification

We are looking for a candidate who has:

• Experience of working within a relevant compliance, enforcement or regulatory role, including experience of designing and shaping compliance and enforcement strategies and overseeing their delivery.
• An…