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Communications & Complaints Specialist

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Cyngor Caerdydd/Cardiff Council
Full Time position
Listed on 2026-06-21
Job specializations:
  • Government
    Bilingual
  • Customer Service/HelpDesk
    Bilingual
Salary/Wage Range or Industry Benchmark: 40000 GBP Yearly GBP 40000.00 YEAR
Job Description & How to Apply Below
Position: Housing Communications & Complaints Specialist

Cyngor Caerdydd/Cardiff Council is seeking a committed Complaint and Communication Officer to join our dynamic Housing Services team in Cardiff. The role involves providing high-quality responses to complaints and inquiries from various stakeholders, including Councillors and Members of Parliament.

The ideal candidate will possess an in-depth knowledge of housing procedures and demonstrate excellent communication and organisational skills. This is a full-time permanent position with opportunities for job sharing.

We welcome applications in both English and Welsh.

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