Project Support Officer

Full time | Civic Recruitment Limited | United Kingdom

Posted On 18/06/2026

Government & Public Sector

City Rumney

Province Cardiff (Caerdydd GB-CRD)

Postal Code CF3

6 months contract with a Local Authority

Job Title:
Project Support Officer

Job Purpose

Support the delivery of digital projects and service improvements within 24/7 Services, ensuring successful implementation of systems, processes, and performance improvements that meet service and Council objectives.

Key Responsibilities

• Support the planning and delivery of digital and service improvement projects.
• Work with stakeholders to implement change and improve services.
• Analyse performance data and produce reports.
• Identify trends and recommend service improvements.
• Support business planning, process improvement, and performance management activities.
• Communicate project updates and proposed changes to stakeholders.

Essential Qualifications

• Experience supporting projects, change programmes, or service improvement initiatives.
• Experience analysing data and producing reports.
• Experience working with a range of stakeholders.
• Experience identifying and implementing service improvements.
• Strong communication and stakeholder management skills.
• Good analytical and problem-solving abilities.
• Ability to manage priorities and meet deadlines.
• Strong report-writing and presentation skills.
• Competent in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Ability to work independently and as part of a team.

Additional Information

• Hours:
  
  37 hours per week
• Location:
  
  County Hall, Cardiff
• Casual Car User Allowance
• Occasional out-of-hours working may be required.
• We operate on a bi-weekly payment schedule.
• Closing date: asap - early applications are encouraged.