Corporate Apprentice; Level 3; Corporate Policy Support Officer

Our Corporate Policy and Cabinet Office Team is looking to employ a Corporate Apprentice (Level
3) Corporate Policy Support Officer based at County Hall (Atlantic Wharf, Cardiff, CF10 4UW
), to contribute to our Service, which supports the Leader, Cabinet and Senior Management Team in delivering the Council's priorities. The team provides policy, performance and strategic planning support, helps manage the Council's decision-making processes and Cabinet business, and provides executive support to Cabinet Members. Through this work, the team helps ensure the Council delivers effective services and positive outcomes for Cardiff's residents, communities and businesses.

You will earn £25,949 a year working full time (37 hours per week), or £13.45 per hour pro rata, as we are a Voluntary Living Wage employer. The Living Wage is reviewed each year, and Cardiff Council reserves the right to make changes to, or remove, the Living Wage Supplement.

Cardiff Council delivers over 700 different services to residents of Cardiff, visitors, and businesses across the city. As a local government organisation, our customers depend on us to deliver our essential services every day. Whether employed in a customer-facing, technical, trade or support role, our employees help us to make a difference to our communities. As it is important to us that our workforce better reflects the communities we serve, and that we support our residents to overcome barriers to employment, you must live within the boundaries of Cardiff to be eligible to apply for this Corporate Apprentice role.

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This role will involve working online from home and/or a mix of home and office (hybrid) working.

This is an exciting opportunity to gain experience at the heart of local government, supporting policy development and strategic decision-making within Wales' largest local authority. You'll work with experienced professionals, senior leaders and elected Members, helping to ensure decision-makers have access to clear, evidence-based information while contributing to projects that make a real difference to Cardiff and its communities.

As this is a Level 3 apprenticeship, we welcome applications from a wide range of candidates, including graduates seeking practical experience in local government and policy development.

In this Corporate Apprentice (Level
3) role, you will gain first-hand experience of how policy is developed and delivered within Wales' capital city and one of the UK's Core Cities. Working as part of the Corporate Policy and Cabinet Office Team, you will:

• Learn how to undertake research and analysis on issues affecting Cardiff, the Council and local communities.
• Support the development and delivery of policies that help shape the Council's priorities and services.
• Assist with the preparation of briefings, reports, presentations, speeches and communications for senior leaders and elected Members.
• Develop an understanding of how key decisions are made within local government and how the Council's policy agenda is delivered.
• Gather, analyse and present information to support policy development, performance monitoring and decision-making.
• Work alongside colleagues across the Council on strategic projects and improvement initiatives.
• Explore the use of AI and digital technologies, including Microsoft Copilot, to support policy development, organisational learning and service improvement.
• Develop high-quality written and verbal communication skills, learning how to present information clearly, concisely and appropriately for different audiences.
• Develop the ability to work accurately and professionally in an environment where sound judgement, attention to detail and effective communication are essential.
• Build valuable research, analytical, problem-solving and digital skills while working at the heart of local government.

To support your development, you will undertake a Welsh Government Apprenticeship Framework Qualification in Digital
Skills for Business at Level 3 in the role, and will receive on the job training and supervision to help you deliver an efficient and effective service in a positive and customer focussed manner. You will also be supported by your manager and a named mentor who will encourage you to develop a range of transferrable skills to support your career progression.

Many of our teams work online with a mix of home and hybrid (office) working. Where…