Spa Therapist (External

Spa Therapist (External)

Final date to receive applications: 12 August 2026

Department: Spa

Employment Type: Permanent - Part Time

Location: Cardiff (Spa Store)

Reporting To: Store and Spa Manager

Compensation: £13.85 - £14.85 / hour

Are you passionate about LUSH products and dedicated to providing exceptional spa experiences? Do you have a genuine desire to care and help people relax? If so, then we would love for you to join our team as a LUSH Spa Therapist at our Cardiff Store and Spa.

Part time position available (22 hours/30 hours). For a 22hr contract we require 4 Days of availability including One Weekend day. For a 30hr contract we require 5 Days of availability including One Weekend day.

Key Dates: Interview, onboarding and training dates TBC. The dates below are projected but not confirmed and are subject to change depending on the training schedule and applications.

Final date to receive applications: Wednesday 12th August 2026

Interviews and Trade Test: Thursday 20thAugust 2026

Onboarding: 4 weeks in Cardiff from 24th August 2026

Training in Poole: 6 weeks following onboarding

Start date & Onboarding:

The successful candidate will complete onboarding at LUSH Spa Cardiff from Monday 24th August and during this period will learn about the brand, meet your new colleagues and begin training.

Training:

Upon completion of the 4 week onboarding period in Cardiff, you will attend a 6-week training course at the LUSH Spa Training Centre in Poole, Dorset. This training period will run Monday through Friday and you will learn our core treatments.

Travel expenses to and from Poole will be covered by LUSH. Additionally, accommodations in Poole will be provided for the duration of your stay.

Pay: Your hourly wage is based on your experience.

Location: You will be based at LUSH Spa Cardiff with occasional travel to offer spa support, receive or deliver training, and assist with meetings and events if requested. Working from home isn’t permitted.

Hours: 22-30 hours per week. These are our Ideal hours per week however open to discuss different contracted hours.

Availability: Must include Friday and one weekend day. Your working hours are determined by your Spa and Shop Manager and Trainee Managers to determine which days and hours work best, considering the spa's peak trading times and the need to be flexible to the business.

Job Overview:

As a LUSH Spa Therapist, you'll be responsible for delivering our range of unique and therapeutic spa treatments to our customers. You'll create a calming and welcoming atmosphere, ensuring each client feels pampered and rejuvenated. You'll also play a key role in promoting the spa and its offerings, acting as a brand ambassador for LUSH.

Who we are:

At LUSH cosmetics, we believe in making effective products from fresh, organic fruit and vegetables, the finest essential oils and safe synthetics. We aim to leave the world Lusher than we found it; and at the LUSH Spa, we’re passionate about improving your sense of well-being, so you can feel your best self. We believe our spa treatments are more than skin deep;

they’re a vital self-care ingredient.

Our warm inviting spas are an oasis of calm, allowing time and space away from a busy world to relax and rejuvenate. Each LUSH Spa treatment is an immersive experience, inviting you to enjoy the unexpected. Using a multi-sensory holistic approach, including soothing touch, visual displays, beautiful fragrances, and bespoke, crafted music made by LUSH Fresh Handmade Sound, each treatment has a transformative effect, bringing you back into a state of peace and balance.

Diversity matters:

We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.

We see you, we celebrate you, we want you!

Treatment Delivery:

• Deliver a variety of spa treatments to the highest standard, ensuring client comfort and satisfaction at all times.
• Maintain a thorough knowledge of all treatments offered, including contraindications, benefits, and aftercare advice.
• Adhere to strict hygiene and safety protocols, ensuring a clean and…