Chief Pharmacy Information Officer

Digital Health and Care Wales is an ambitious organisation created by Welsh Government to lead on the digital transformation of health and care. It builds on the digital architecture and national services put in place by the NHS Wales Informatics Service over the past decade.

The organisation will lead on large-scale developments that make a significant difference to the people of Wales as well as to health and care professionals, such as expansion of the digital patient record and the creation of a National Data Resource. It will improve the way data is collected, shared and used. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.

The Chief Pharmacy Information Officer (CPIO) is the organisation’s senior subject matter expert for digital medicines including multi-disciplinary medicines use and pharmacy services, providing national leadership across NHS Wales. The postholder leads a specialist digital team of pharmacy and medical professionals within Digital Health and Care Wales and plays a pivotal role in shaping, influencing, and assuring digital systems that support safe prescribing and the effective management of medicines.

Operating in a senior leadership role, they provide expert clinical and technical advice, mentor colleagues across the healthcare system, and contribute to the development and delivery of national strategies. The CPIO supports the digital transformation discussions with the Directors of Pharmacy, the pharmacy profession and works in partnership with service and product owners in DHCW. The role holds national responsibility for advising programmes, portfolios, clinicians, and system developers on medicines related content and digital design, ensuring that solutions deliver safe, evidence based practice for patients and professionals across Wales.

The postholder works with a wide range of stakeholders to provide expert clinical and technical advice for digital pharmacy and prescribing systems across NHS Wales. As a professional leader they support the digital transformation agenda for medicines and wider pharmacy services, supporting research and service improvement, shaping information and professional standards, and contributing to Welsh Government policy development. They work in a clinical leadership role in DHCW in partnership with other CXIOs.

They lead consultations and contribute to national clinical and professional networks, programme boards and design discussions, ensuring that clinical requirements are translated into safe, effective digital solutions. A key aspect of the role is driving a user centred design approach for pharmacy and medicines related products, achieving national consensus where views differ to support a once for Wales approach. The postholder assesses system designs, manages clinical risk, advises on patient safety, supports incident investigations, and ensures compliance with medicines legislation.

The role also includes managing pharmacy and medicines team informatics staff.

Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services.

Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.

Join our game changing, life-saving team and start making a real difference to health and care services in Wales.