Ward Clerk

Overview

An exciting opportunity has arisen for a highly motivated individual to work on Ward 17, a 28 bedded elective orthopaedic ward. We are looking to appoint a flexible person with general clerical skills, who can cope well under pressure. Someone who enjoys working with members of the public and being a vital member of our friendly, hardworking team.

• Assist with general ward tidiness, filing, scanning, photocopying, medical data inputting, booking patient appointments and maintaining a pleasant telephone manner.
• Maintain patient notes, computer systems, answer phone calls and scan documents.
• Communicate with a wide range of professionals, Consultants, doctors, nursing staff, patients and relatives.
• Organise own workload to maintain an efficient and professional service.
• Photocopy documents/notes as required, locate, collate, file and store patient notes appropriately.
• Contribute to a welcoming atmosphere within the ward, making users feel comfortable and at ease.
• Report any problems relevant to the ward to the senior nurse in charge.
• Operate patient administration computer system and ensure it is up to date with details of all patients currently on ward.
• Ensure that all patient admission, discharge and transfer details are recorded on the computer system in a timely manner.
• Maintain an adequate level of stock to support smooth ward operations.
• Make arrangements for X‑ray, ECG and other relevant procedures when requested.
• Collect and deal with post appropriately.
• Perform any other ad‑hoc duties as required by the ward manager.

• Flexible person with general clerical skills.
• Good communication and organisational skills.
• Desirable: knowledge of health IT systems (full training will be given).

We consider Welsh speaking & listening skills at Level 3 (equivalent to CEFR B2) or above as an advantage when short‑listing and selecting candidates. Fluency is not required.

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region. With nearly 13,500 staff, it is one of Wales’ largest employers. Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions:
Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, and primary and community care facilities.

CTM’s location offers the best of South Wales, just 20 minutes from Cardiff’s vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore.

CTM’s 2030 Strategy – Our Health, Our Future focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily.

• Leading pension
• Generous leave
• Flexible work
• Career growth
• Access to ongoing learning and development

You will be able to find a full Job description and Person Specification attached within the supporting documents, or please click "Apply now" to view in Trac. Normal routine clerical duties include filling, cleaning, booking ambulances, making out patient appointments, reporting jobs to maintenance, and communicating with staff, patients, and relatives.