Senior Application Operations Engineer

The Welsh Admin Portal (WAP) allows users in the Local Health Boards Medical Records teams to seamlessly interact with the local Patient Administration Service (PAS) resulting in the referral being created in the PAS electronically. Subsequently in conjunction with the Welsh Clinical Portal (WCP) and Welsh Care Records Service (WCRS) the WAP application generates the necessary information needed for a Consultant to prioritise the referral.

WCP provides electronic updates back to WAP and WCCG and stores the updated referrals in WCRS. WAP is used to manage the progression of the referral in PAS through to being ready for booking.

We are looking for a talented, enthusiastic and motivated individual to join our Software Applications team supporting this major National software application that forms the backbone of the NHS in Wales.

Someone who has had either grass‑roots experience of the Welsh Admin Portal or has helped develop or support equivalent systems in the past will be required to take a flexible and innovative approach combined with excellent interpersonal, communication and organisational skills to ensure that the application performs to the requirements of its users. You will take responsibility for leading all operational aspects of the Welsh Admin Portal.

Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.

• Management, operation support and development of the Welsh Admin Portal
• Line management responsibilities for a team of application operations engineers
• Configuration and performance of the solution
• Becoming the subject expert to provide guidance and technical advice to colleagues and NHS staff
• Managing change and requirements
• Other areas of the role will be to work with our customer organisations, Welsh Government and other health services to help lead us in the future direction of referral systems in Wales as well as make sure the current system always remains operational.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.