Healthcare Technician

THE ROLE

The Technician role will build necessary experience and foundations to provide essential support to the scientific operations of the organisation, particularly in Equipment Management, Maintenance and Qualification which are aimed at ensuring the smooth running of the laboratory practices and delivering high quality data to our customers.

The role involves providing Operational support to the company to ensure effective organisation of all aspects of a research laboratory, in accordance with Standard Operating Procedures (SOPs) and collaborating with colleagues to provide all the necessary materials, equipment and samples for a customer study on time and to a high-quality standard. You will receive the required training and development for this role and through your learning and knowledge, quickly understand the value and importance of this role.

• Gather quotes for equipment as identified by Operational needs.
• Following set instructions, receive, inspect and book new equipment into system against their corresponding SOP.
• Contribute to and on occasion lead the release of new equipment into the laboratory.
• Alongside the Operations team, perform the installation and initial set up of basic laboratory equipment within the laboratory.
• When required author SOP’s for new equipment, aiding in the definition of department specific training documents.
• Alongside equipment release, competently train team members in the maintenance activities associated with the equipment.
• Support in the installation of equipment requiring additional resources e.g. CO2 incubators.

• Prepare & Complete Installation Qualifications of new equipment, submitting this for Technical & Quality review.
• With support from Technical Leads & Senior Facilities Specialist, prepare & complete Operational Qualification documents for non-DGE equipment.
• Perform preapproved routine Performance Qualifications of standard equipment with support from Technical Leads.
• Update booked in equipment on LIMS to reflect equipment qualification status.
• Aid Senior Facilities Specialist in the upkeep of the Equipment Qualification Inventory

• Perform routine maintenance and cleaning of the laboratory and all laboratory equipment.
• Record completion of maintenance activities in LIMS system as per Quality Management System.
• Alongside the Senior Facilities Specialist, define & communicate the maintenance schedule to ensure maintenance is complete within assigned maintenance windows
• Perform basic troubleshooting of all laboratory equipment, independently contacting service contract suppliers and bringing potential solutions to the Senior Facilities Specialist
• Alongside the Senior Facilities Specialist, gather Service Contract information, presenting info to COO and ensuring critical equipment is covered by an appropriate service contract.
• Aid in the upkeep of required spare parts for routine replacement and repairs
• With support from the EMS Administrator, Troubleshoot and respond to alarm event notifications on the Equipment Monitoring System.
• Support the PAT testing of Operations equipment alongside the Facilities Manager

• Sourcing of basic laboratory equipment (lab chairs etc).
• On occasions, prepare routine non-sterile reagents for maintenance.
• When necessary, aid the Facilities Manager in supporting the infrastructure of the facility via maintenance and contacting contractors.

• Ensure adherence to Good Documentation Practices resulting in completed documents, which require minimal revision upon review.
• Identify and perform both simple and complex changes to SOP’s
• Where appropriate, author and implement new SOP’s.
• Lead & contribute to Risk Assessments of tasks and events, supported by the Quality Department
• Lead & contribute to Deviation Investigations, supported by the Quality Department

• Ensure compliance of COSHH documentation in support of correct handling and storage.
• Ensure compliance of COSHH documentation in support of disposal of materials and biological waste.
• Adhere to all health and safety policies in the workplace.
• Contribute to…