Field Care Supervisor

Specific

Hours:

Full-time (37.5 hours per week, flexibility required including evenings, weekends and participation in the on-call rota)

Are you a compassionate and proactive care professional with strong leadership skills?

Hartwig Care is seeking a committed Field Care Supervisor to join our team. In this role, you will support the delivery of high-quality, person-centred care in the community, provide supervision and guidance to care staff, and help ensure services are delivered in line with regulatory and quality standards.

This is an excellent opportunity to join a progressive, supportive, and quality-driven organisation
, and to play an active role in shaping the services that Hartwig Care Ltd provides to its clients, while making a positive difference to the lives of our Service Users.

Please note: This role is not eligible for sponsorship
, as it does not meet the required salary or skills criteria.

• Permanent position with full-time hours
• Ongoing training and development opportunities
• Paid Time Off – 20 days annual leave + bank holidays
• Enhanced DBS Check – provided at no cost
• Fast-tracked job offer system
• Job security
• Employee Assistant Programme (EAP) – offering free confidential access to counselling and tailored support programmes.
• Opportunities for personal and professional growth and development
• A supportive and welcoming working environment
• In-store discounts with a Blue Light Card, offering exclusive savings across a range of high-street retailers
• And more

• Experience in Domiciliary Care will be essential
• Experience with supervising and supporting teams and individuals to bring out the best in them
• NVQ Level 2 or 3 in Health and Social Care
  (desirable).
• Good knowledge of
  CQC standards and compliance
  .
• Strong communication skills and ability to work independently and as part of a team.
• Experience with
  electronic care planning/rostering systems
  (desirable).
• Compassionate, professional, and committed to delivering
  high-quality, person-centred care
  .

• Deliver and coordinate care to ensure continuity, quality, and compliance.
• Support and develop Care Workers through supervision, shadowing, and guidance.
• Carry out Service User assessments and manage care packages effectively.
• Maintain accurate documentation, including care plans, risk assessments, and reviews.
• Communicate professionally with families, professionals, and stakeholders.
• Manage and elevate issues and complaints in line with company procedures.
• Cover care calls when required and support the overall wellbeing of Service Users.