Senior Content Designer

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Main area User Research & Service Design Grade Band 7 Contract Fixed term: 12 months (12 months with possibility to extend to 18) Hours Full time - 37.5 hours per week Job
-AC186-0926

Site 2 Capital Quarter Town Cardiff Salary £50,129 - £57,365 per annum Salary period Yearly Closing 06/10/2026 23:59

Welcome to Public Health Wales, the national public health organisation for Wales

Our vision is Working to achieve a healthier future for Wales

Applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English. To support our all Wales service, we particularly welcome applications from Welsh speakers.

Important Note for vacancies offered on a fixed-term or secondment basis.
Individuals who hold permanent (substantive) employment within the NHS may only be appointed via secondment. Approval for a secondment must be obtained from your current line manager prior to submitting an application.

Help shape the future of weight management services in Wales.

This is an opportunity to improve how people access, navigate and use support across digital, community and clinical settings. You'll use research, insight and content design practice to ensure information is easy to find, understand and act on, supporting both user needs and service outcomes.

This post is a fixed term/ secondment for 12 months with a possibility to extend to 18 months. I f you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

Design, create and improve content across end-to-end service journeys, ensuring it is clear, accessible and focused on user needs.

Work closely with user researchers and other designers to understand people's needs, behaviours and challenges, applying these insights to content decisions.

Use tools such as Figma to develop and test content within prototypes, journeys and service concepts

Develop content patterns, structures and guidance that support consistent and effective user experiences.

Champion accessibility and inclusive design, ensuring content works for a wide range of people, circumstances and levels of health literacy.

Collaborate with multidisciplinary teams to balance user needs, service requirements and organisational priorities.

Use evidence, insight and stakeholder engagement to influence decisions and improve service experiences.

Support and mentor colleagues while contributing to a culture of learning, collaboration and continuous improvement.

We are Public Health Wales – the national public health organisation in Wales. Our purpose is ‘Working together for a healthier Wales'. We exist to help everyone in Wales live longer, healthier, happier lives. Together with our partners, we work to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations.

Our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the leading source of public health information, research and innovation in Wales. In a world facing complex health challenges, our work has never been so important.

We are guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to building an inclusive workplace that values equality and diversity. We welcome applications which represent the rich diversity of the communities we serve and are supportive of flexible working arrangements, including part time roles and job sharing.