Team Member, Hospitality ​/ Hotel ​/ Catering

Have you got what it takes to be the Colonel’s next apprentice? But first…A warm southern WELCOME to Kentucky Fried Chicken. Our world-famous chicken restaurant brand all started with one cook, Colonel Harland Sanders, who created a finger lickin’ good recipe more than 75 years ago, a list of secret herbs and spices scratched out on the back of the door to his kitchen.

He started travelling by car to different restaurants and cooked his fried chicken on the spot for restaurant owners. He did this at the age of 65. If the owner liked the chicken, they would enter into a handshake agreement to sell the Colonel’s chicken. Legend has it that Colonel Sanders heard 1009 “No’s” before he heard his first yes.

The Colonel’s story still inspires us today. It reminds us how grit, perseverance, dedication and ambition along with hard work can create success; regardless of your age or where you come from.

Our purpose as an employer is to empower our people to find their own secret recipe in life too.

It’s our ‘other’ SECRET. The colonel has taught us that there is a Right Way to do things. It isn’t always easy, but it’s always better. We lead with the heart and we Care Hard about making our team members feel part of the family and have fun while we are ’re a people business that happens to serve chicken and chips.

We Care Hard about you, your development and your journey with us. In return we’ll ask you to roll up your sleeves, get stuck in and treat our guests as family. It’s what the colonel would do.

• Be Your Best Self
  :
  Learn and grow through on the job training. The Colonel’s Apprenticeship programme and other education & career opportunities.
• Make a Difference
  :
  We encourage our teams to run great restaurants as if you own it, you’re empowered to make a difference for our guests every day.
• Have Fun
  :
  We celebrate and recognise each other for achievements (big and small) and have fun while we’re at it. A heartfelt thank you means a lot.

• Free staff meals
• 25% staff discount
• Career progression
• Education development through to degree level
• Potential bonus earnings for performance
• Flexible shifts

Graduates of the Level 2 Hospitality Team Member Apprenticeship will learn all about the Hospitality Industry, grow in confidence and gain a nationally recognised qualification, all without compromising your salary. You will earn good money while you learn. The apprenticeship is a structured learner & employer focused development programme designed to create opportunities for lifelong knowledge, skills and behaviours within the hospitality industry.

Your training will be delivered every 4-6 weeks either via face-to-face visits in restaurant, remotely over telephone or via Skype preparing you for your End Point assessment. With the right attitude, Team Members can carve out a steady career with the brand progressing to Team Leader through to Restaurant General Manager with the potential to progress to Head Office opportunities.

As a Team Member you will be a brand ambassador, wearing the ‘swag’ with pride while channelling some authentic Sothern Hospitality charm. Your daily duties will include:

• Teamwork - the ‘not-so’ secret to success is teamwork. Happy teams deliver the very best customer service that our guests deserve. Each day you will be your teammates wing man or woman, get stuck in, and live our people promise of being our Best Self, making a Difference and having Fun.
• Hospitality & service - often the 1st point of contact; we’d expect you to welcome our guests with a genuine warmth, and southern hospitality smile, ensuring they’re served our world-famous chicken in line with KFC’s high brand standard. You will also be responsible for order accuracy guaranteeing our guests get the products they have chosen…even right down to the dips. Our guests are our family and we never want to disappoint them.
• It’s not too hot to handle - it’s fast, it’s fun and it all goes down in the middle of the house. You’ll be ‘rocking out’ cooking our skin‑on‑fries, hash and popcorn or whipping up our burgers, wraps sides and salads…all the while…