People Partner; FTC, Maternity Cover

People Partner (12 month FTC, Maternity Cover)

Cardiff

We’re Capital on Tap 👋
💳 Capital on Tap was founded with the mission to help small business owners and make their lives easier. Today, we provide an all-in-one business credit card & spend management platform that helps business owners save time and money. Capital on Tap proudly serves over 200,000 businesses across the world and our goal is to help 1 million small businesses by 2030.

📍 Cardiff | 🏢 3 days in office

Our People team partners closely with leaders and managers across the business to deliver a great employee experience - supporting everything from day-to-day people challenges to broader culture, capability, and growth initiatives. We're a small, commercially minded team who move fast and aren't afraid to roll up our sleeves. In Cardiff, you'll be part of a team of three supporting a large, high-volume Customer Operations function - it's varied, fast-paced, and no two days look the same.

• Support and coach managers through various stages of the employee lifecycle, helping them build confidence in handling employee relations cases effectively and autonomously.
• Use data and trends to help identify and implement proactive solutions
• Support the Lead People Partner on initiatives related to performance management, learning & development, wellbeing, and inclusion
• Support the delivery of key people programs and cyclical processes
• Collaborate with the wider People Function to define initiatives, policies and tools that enable our people to succeed
• Just Pilot:
  We never settle for “good enough”. We pilot new ideas fast, ask questions to figure it out, and scale quickly.
• Why Not Today?:
  Fast is as slow as we go - speed and simplicity gives us a competitive advantage.
• Be a Buddy:
  We tap in from day one to help the team, we do the right thing even if it’s hard.
• Owners and Dates:
  We don’t chase people. If you own a task and agree to a date, the expectation is that it gets done.
• Feedback:
  We want our employees to flourish, so we regularly provide direct and constructive feedback.
• Previous experience in a People and/or ER-focused role, ideally in a fast-paced, technology driven operational environment
• Demonstrated ability to manage high volumes of ER cases confidently, pragmatically and with a commercial mindset.
• Excellent communication and relationship-building skills - calm under pressure and confident advising managers
• Good understanding of UK employment law and HR policies
• Resilient, solutions-focused, and motivated to grow and develop within a supportive team

Even if you don’t have all of the necessary skills, we still encourage you to apply.

We welcome, consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work.

• 🏥 Private Healthcare including dental and opticians services through Vitality
• ✈️ Worldwide travel insurance through Vitality
• 🎁 Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
• 👛 Salary Sacrifice Pension Scheme up to 7% match
• 🚘 Octopus EV Salary Sacrifice Scheme
• 🏖️ 28 days holiday (plus bank holidays)
• 📖 Annual Learning and Wellbeing Budget
• 👪 Enhanced Parental Leave
• 🚲 Cycle to Work Scheme
• 🚂 Season Ticket Loan
• 💬 6 free therapy sessions per year
• 🐶 Dog Friendly Offices
• 🍫 Free drinks and snacks in our offices

Check out more of our benefits, values and mission here.

If you’d like to progress your career within our fast growing, profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days.)

At Capital on Tap we are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, ability, national origin and all the other characteristics that make us who we are. We want to be a place where a diverse mix of talented people want to come and do their best work and most importantly feel included and that they can be their authentic selves.