Hr Data & Business Support Officer

An exciting opportunity has arisen within Human Resource People Services (HRPS), for a HR Data & Business Support Officer. Reporting to the HR Data & Business Support Team Leader.

The HR MI and Data function plays a key role in ensuring the organisation meets its corporate and statutory reporting requirements. Working closely with senior HR leaders and colleagues across the business, the team delivers accurate, timely, and consistent data to support decision-making, business planning, and organisational priorities.

The service provides proactive technical and data support to enable the effective and efficient running of the HR function, ensuring a joined-up approach to reporting and delivering against corporate goals.

You will support HR operations by leading on systems, data management, and performance reporting to enable effective decision-making. This includes managing core HR systems, producing high-quality insights, and ensuring data accuracy and compliance.

You will drive improvements to processes and systems, working collaboratively with HR, IT, finance, and payroll to deliver solutions. The role also includes reporting, handling ad hoc data requests, managing invoicing, and supporting pay processes.

In addition, you will oversee key HR business activities such as planning, risk management, budget monitoring, and corporate reporting, while coordinating FOI requests, maintaining SharePoint sites, and supporting HR leadership. You will also provide support to Cardiff Academy and wider HR team functions as needed.

This post is temporary maternity cover until 10 October 2027.

Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081). Requests may only be approved by the relevant Director/ Assistant Director/ Chief Officer or senior nominated officer graded no lower than OM2 or in the case of schools based staff the Headteacher / Governing Body.

We’re looking for a highly organised and detail-focused individual with experience working with HR systems and data, and the ability to turn complex information into clear, actionable insights.

You’ll be solutions-driven and proactive, confident in working collaboratively with colleagues across HR, IT, finance, and payroll to resolve issues and improve processes. A strong understanding of data accuracy, compliance, and governance is essential.

You will thrive in a fast-paced environment, able to manage competing priorities and deliver high-quality work to tight deadlines. Strong communication skills are key, with the confidence to engage a range of stakeholders, including senior leaders.

Closing date: 16 August 2026

This vacancy is suitable for post share.

We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.

We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications

The interview process for this role will be held in person or alternatively on a virtual basis using an appropriate online platform. The hiring manager will advise of the interview format as part of the recruitment process. If you have any concerns around your ability to participate in a virtual interview process or if you would like an informal conversation about this role prior to application, please contact Mei Wah Farrow via email

• Job Category HR / Training / Safety
• Department HR People Services
• Working Pattern/Contract Type Full Time Temporary