Engagement Officer CFTT

Employer Engagement Officer

Salary: £25,000 - £27,000

Location:

East Wales

Contract:

Full-time, permanent

Hours of work:
Monday to Friday 09:00am to 16:30pm

At Itec, we put our employees at the heart of everything we do. As an employee-owned organisation, every team member plays a crucial role in shaping the future of our business. We foster a culture where each voice is heard, and every contribution is valued. We take pride in empowering individuals and businesses to thrive. Join us and become part of a company that is dedicated to your growth, well-being, and success.

The Employer Engagement Officer will provide operational support to ensure the effective delivery of the Jobs Guarantee Programme. The role focuses on participant engagement, administration, and coordination of programme activities including referrals, onboarding, job matching and ongoing participant support.

• Responsible for supporting the referral process and coordinating participant onboarding activities.
• Responsible for maintaining regular contact with participants to encourage engagement and attendance.
• Responsible for maintaining accurate participant records and programme documentation.
• Responsible for supporting evidence collection for job outcomes and sustained employment.
• Responsible for supporting scheduling of training sessions, workshops and employer interviews.
• Responsible for liaising with internal teams to ensure participant progression across programme stages.
• Responsible for identifying suitable employment opportunities for participants.
• Responsible for support with maintaining communication with participants once they enter employment.

• Experience with in Recruitment
• Experience of working with unemployed adults
• Experience of working in a target driven commercial environment
• Client relationship management
• Networking skills
• Experience of cold calling
• Presentation and report writing
• Full driving licence with use of own vehicle

• Welsh Speaker

• 30 days of annual leave (rising with length of service)
• a health care scheme
• a 35-hour work week
• discounts for retail and gym membership
• a profit-sharing scheme
• life insurance
• employee of the month awards
• length of service recognition

Itec operates as an equal opportunity’s employer, we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.