HR Administrator

UKNNL has a vision for Equality, Diversity and Inclusivity (ED&I) which aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.

The salary range for this position is £31779 (Grade 5B - Step
7)

If you have any queries regarding the position itself please contact Jennifer Bigio

Please be aware that all new appointments will be made in-line with the PLC ‘New’ terms & conditions. Therefore, if you are not already on PLC ‘New’ terms & conditions and you are selected and accept this role, there will be changes made to your contractual terms. The terms and conditions of the role will be made clear in the offer letter.

If you have any queries about the impact of applying for this role on your terms & conditions, pay, pension or benefits, please contact the HR Support Team .

Embedded into the HR function, we are looking for someone who can provide first line advisory support to our employees and line managers within the business. Working in a team of associates, you will provide HR generalist support to our employees as the first point of contact. If you are a problem solver, can keep a calm head under pressure and you want to be part of rolling your sleeves up and making a considerable impact, this could be the HR role for you.

Our people agenda is exciting and challenging, you will have to be ready for a challenge, have the enthusiasm and attitude to want to learn, develop and have some fun and you will be rewarded with not only a great package but by joining a team where you will be valued and appreciated.

As a HR Associate you will play a key role in the HR Support Team; responsible for delivering an excellent level of service to our internal and external customers.

As the first line advisory support to our employees and line managers within the business, you will work with a team of other HR Associates to deliver timely and high-quality assistance as a first point of contact for HR-related queries, including generalist support, recruitment and learning & development. From being involved with process improvements, procedural reviews, the ability to participate in HR projects and supporting our employees through the HR life cycle;

this is a varied role that will play a key part in building our HR Support Team to its full potential.

• Process documentation and transactions in accordance with service requirements
• Organise, maintain and update personnel records in line with GDPR
• Preparing HR documents such as employment contracts, contractual changes and guidance for employees
• Work with HR data reports and provide HR metrics to our internal customers
• Ensuring internal databases are maintained and updated, including our HR Information System, Internal Management System of documents
• Providing excellent customer service and being the first line support for HR queries relating received by email and telephone
• Provide support across a range of HR processes which include absences, reward, leavers and all other HR tasks
• Assist in the full recruitment lifecycle, from job posting, scheduling interviews, liaising with hiring managers to onboarding
• Maintain candidate databases and recruitment records in the Applicant Tracking System
• Supporting Right to Work and all other pre-employment
• Maintain process flows and user guide documentation for HR processes
• Participate in project delivery within the HR team
• Proactively recommend and implement process improvements
• Ensure compliance with and contribute to risk management, governance and assurance processes in HR

Essential Criteria for HR Administrator

• Experience of working within HR
• Confident in MS Office including Word and Excel in particular
• Good organisational skills, with excellent attention to detail
• Strong phone, email and in-person communication skills with enthusiasm to deliver excellent customer service
• A willingness and determination to learn
• Able to work on own initiative and meet deadlines
• Experience of using HR Information Systems
• Experience of working with Applicant Tracking Systems

Desirable Criteria for HR Administrator

• CIPD qualification or working towards
• Experience of working with Business World ERP
• Experience of Right to Work checks and reviews