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IT Consultant IT Support

ITIL Service Ops Analyst - Incidents, Changes & ServiceNow

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Rackspace
Full Time position
Listed on 2026-01-09
Job specializations:
  • IT/Tech
    IT Consultant, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading IT services provider in the UK is seeking an ITIL Service Operations Analyst to ensure effective delivery of IT services. This role entails managing incidents, requests, problems, and changes, while ensuring quality support for customers. Ideal candidates are organized and service-focused, with strong ITIL knowledge and problem-solving skills. The position involves collaboration with technical teams and requires a foundation in ITIL practices.

Join us to enhance our IT service operations in an exciting environment.
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