AI Solutions Developer

Your new company This growing organisation based in Wales is looking to take the next step on their digital journey and integrate AI Agents to support the expanding workforce. The organisation ideally would like you to work Hybrid in Cardiff. Your new role We are seeking an experienced AI Solutions Developer to design and implement a front-end Copilot agent for employee interaction.

The AI Agent solutions will provide guidance on legislation, standards, and internal processes, act as a triage service, and enforce continuity within the business, providing users guiderails. Some of the key areas of this role are:

-Design and build multiple Copilot agents using Microsoft Copilot Studio.

-Integrate knowledge sources (SharePoint, One Drive, internal databases) via Microsoft Graph connectors.

-Configure grounding and guardrails to ensure compliance and accuracy.

-Develop Power Automate flows for triage and escalation workflows.

-Test and optimise the conversational threads of the AI Agents that you build for clarity and user experience.

-Provide documentation and training for internal teams. What you'll need to succeed Proven experience with Microsoft Copilot Studio and Power Platform.

Strong knowledge of Microsoft 365 ecosystem (Teams, SharePoint, Graph API). Ideally, familiarity with Azure AI services and OpenAI integration. Expertise in prompt engineering and conversational design. Understanding of data governance, compliance, and security. Ability to create custom connectors and integrate external systems. Excellent communication and stakeholder engagement skills. This role could potentially extend to rolling out AI Agent user training and adoption of Copilot.

What you'll get in return Flexible working options available. This includes being able to work on a full or part-time contract depending on current commitments. Working on an exciting project which will transform the organisation and be a great support for the whole workforce. Great Contractor day rate What you need to do now If you're interested in this role, and you have had this experience before, click 'apply now' to forward an up-to-date copy of your CV, or call us now on .

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