Product Management Senior Specialist

Job Description Product Manager, Senior Specialist

Job Type: Full-time, Permanent

Salary Range: Circa £50,000 per annum, depending on experience.

Location: IB (International Baccalaureate®) Global Centre, Cardiff

Hybrid working opportunity – 2 days in office per month

If you're looking to work for a global organisation with a meaningful mission, and with colleagues all over the world, then the International Baccalaureate® (IB) may have the ideal opportunity for you! The International Baccalaureate provides world‑class educational services to over 5,800 schools across 162 countries. A career at IB is not just a job; it’s an opportunity to work with an innovative world leader in education services and contribute to our 50‑year mission of creating a better and more peaceful world.

Apply now to join our global organisation where we empower our employees to thrive and make a difference.

The International Baccalaureate (IB) is undergoing a bold digital transformation - and this is your opportunity to be part of it. As a Product Manager, Senior Specialist within our Digital Office
, you’ll play a pivotal role in shaping the future of IB’s digital product ecosystem. This isn’t just about managing products - it’s about reimagining how we serve schools, educators, and learners worldwide through digital innovation.

The Digital Office sits at the heart of our product strategy, with end-to-end responsibility for customer-facing products across our existing platforms and new ventures. You’ll join a multidisciplinary, impact-driven team responsible for delivering meaningful, measurable outcomes in a fast-evolving educational landscape.

As a Product Management Senior Specialist, you’ll work on products in Assessment and Learner Experiences
. You’ll drive innovation in how students experience and navigate their IB journey and shape how the organization harnesses data to inform innovation.

• Champion user needs and business goals by partnering with cross-functional stakeholders across the organization— aligning around shared priorities and delivering impactful outcomes.
• Gather and synthesize insights from user feedback, research, market trends, technology capabilities, and internal expertise to inform product direction and innovation.
• Define and drive product strategy and roadmaps for your portfolio—making smart trade-offs, setting clear priorities, and maximizing both product performance and return on investment.
• Translate vision into action by developing clear, actionable product requirements and communicating them effectively across teams and leadership levels.
• Collaborate closely with Engineering and UX Design to build and launch solutions that are technically sound, beautifully designed, and deeply valuable to users.
• Embed a customer‑centric mindset by driving early and continuous feedback loops, grounding decisions in data, and designing for end‑to‑end journeys that truly serve our global users.
• Continuously monitor the education and edtech landscape, staying ahead of competitor moves, emerging technologies, and shifting user expectations to keep our products relevant and future‑ready.
• Mentor, coach, and inspire fellow product managers, helping to grow a high‑performing product culture that values curiosity, experimentation, and impact.

• You bring proven experience in product management, ideally in enterprise B2B or B2B2C environments where stakeholder complexity and scale are key considerations.
• You’re fluent in agile, iterative delivery, with the flexibility to adapt process to context—balancing discovery with execution to deliver meaningful outcomes.
• You thrive in collaborative, cross‑functional teams, and have a track record of working seamlessly with software engineers, UX designers, and business leaders to ship high‑impact products.
• You’re data‑informed and insight‑driven—comfortable analyzing usage data, interpreting research, and applying market signals to shape your roadmap and measure success.
• You care deeply about user experience and are grounded in UX design principles that put the needs of educators and learners first.
• You lead with curiosity,…