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IT Support HelpDesk/Support

Hybrid IT Service Desk Analyst – Incident & Support Lead

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: NHS
Full Time position
Listed on 2026-02-21
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A healthcare organization is seeking an IT Support Specialist to provide first and second line support to users in accordance with ITIL standards. The role involves incident resolution, maintaining knowledge of systems, and improving service delivery. Candidates should have relevant qualifications and experience in providing first-line IT support, with a commitment to continuous professional development. The position offers a hybrid working model after training.
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