L&D Operations Coordinator; Part Time

About The Role

We’re looking for an L&D Operations Coordinator to provide the operational backbone for learning and development across the Firm on a part time basis (19 hours per week) based in Cardiff.

You’ll own the day‑to‑day running of our learning systems, compliance reporting and learning logistics — ensuring activity is accurate, well organised and managed in line with agreed standards. Your work enables L&D specialists to focus on capability building, confident that the operational environment is running smoothly.

• Coordinate learning logistics including scheduling, invitations, room bookings and virtual delivery setup
• Maintain accurate records of attendance, completion and evaluation for organisation‑wide learning
• Oversee the operational delivery of mandatory training, including enrolments, reminders and completion tracking
• Provide operational coordination for leadership, behavioural and technical programmes within the agreed scope

• Own the day‑to‑day operation of the LMS, ensuring content, user groups and reporting remain accurate and up to date
• Upload new content, manage user access and configure courses in line with agreed standards
• Design, run and interpret LMS reports on compliance, participation and progression, escalating risks or anomalies where needed
• Respond to learner system queries, resolving issues within system permissions or escalating appropriately

• Coordinate induction logistics so new colleagues are invited, scheduled and set up for success
• Ensure new starters receive access to required systems, onboarding materials and mandatory learning
• Deliver or coordinate essential IT systems training for new starters (e.g. LMS navigation and basic digital tools)
• Maintain induction resources and ensure they remain accurate and current

• Produce clear, accurate and timely operational reports for L&D and stakeholders
• Use learning and compliance data to identify patterns, risks or issues and recommend appropriate adjustments
• Draft clear communications about learning opportunities, reminders and updates
• Maintain accurate L&D information across the intranet, LMS and Share Point
• Support the rollout of digital learning resources and maintain a structured library of learning assets

• Experience in L&D operations, HR operations or a similar structured role
• Enjoy owning systems, processes and data accuracy
• Are confident using digital tools and learning platforms
• Value clarity, reliability and predictable ways of working
• Stay organised and calm when coordinating multiple moving parts
• Spot risks or anomalies in data and escalate them appropriately
• Communicate clearly with colleagues at all levels
• Maintain high standards of accuracy and consistency in day‑to‑day operations

Cycle to work scheme, in‑person yoga, subsidised on‑site weekly chiropractor visits and regular wellbeing events.

A competitive pension scheme, enhanced annual leave entitlement with option to buy/sell annual leave, enhanced family leave, health cash plan, life assurance, recognition schemes, yoga classes, regular social events, and lots more.

City centre offices with excellent facilities including an on‑site chef in our Cardiff Office.

Please note that Capital operates a Preferred Supplier List (PSL) for recruitment. We do not accept unsolicited CVs from agencies not on our current PSL. If a CV is submitted to us without prior agreement and outside of our current PSL, we reserve the right to contact the candidate directly without incurring any agency fees.