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Strategic IT Service Delivery Manager | Hybrid
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-06-05
Listing for:
ARO group
Full Time
position Listed on 2026-06-05
Job specializations:
-
IT/Tech
IT Project Manager
Job Description & How to Apply Below
ARO group is looking for an IT Service Delivery Manager based in Cardiff. This role involves managing customer relationships and ensuring the highest level of service for IT managed services. Applicants should have strong communication skills and experience in service management.
Key responsibilities include proactive management of SLAs, conducting service review meetings, and leading teams for continuous improvement. A Full UK drivers’ license is essential for on-site client visits.
The company offers various benefits, including a competitive salary, private medical insurance, and opportunities for hybrid working.
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