More jobs:
Service Delivery Manager
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-06-19
Listing for:
100% IT Recruitment
Full Time
position Listed on 2026-06-19
Job specializations:
-
IT/Tech
IT Project Manager
Job Description & How to Apply Below
IT Service Delivery Manager
Location: (Hybrid)
Salary: £46,500 + Bonus + Benefits
The Opportunity
This is a fantastic opportunity for you, an experienced, confident IT Service Delivery Manager to take ownership of key Public and Private Sector accounts. If you thrive in a customer?facing role, enjoy driving service excellence, and can translate data into meaningful improvements, this is a strong next step.
What You'll Do
- Lead service onboarding and go?live activities
- Manage day?to?day service delivery across multiple accounts
- Produce and present monthly service performance reports
- Maintain service documentation, registers, and action plans
- Manage change requests and ensure process compliance
- Identify and implement service improvements
- Work closely with technical, solutions, and sales teams
- Support customer meetings, service reviews, and account development
What You'll Bring
Essential:
- Experience in Service Delivery Management
- Strong background in IT & communications managed services
- Excellent customer?facing and relationship?building skills
- Confident with Excel, PowerPoint, Visio, Power BI and Word
- ITSM experience
- Security Cleared or wil...
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×