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Delivery Manager, Cloud Ops & Observability

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Critical Cloud Limited
Full Time position
Listed on 2026-06-20
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant, Technical Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Delivery Manager, 24/7 Cloud Ops & Observability

Critical Cloud Limited in Cardiff is seeking a Delivery Manager to oversee customer accounts for their flagship service, Critical Support. You'll coordinate customer onboarding, manage service delivery, and ensure SLA adherence, working closely with technical teams and customer executives.

The ideal candidate will have 1-3 years in a customer-facing role within IT services and demonstrate strong communication, organizational, and technical understanding. The position offers opportunities for career growth in a supportive environment.

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