DevOps Engineering Manager

Dev Ops Engineering Manager

Department: Technology

Employment Type: Permanent

Location: Cardiff, UK

Reporting To: SVP, Engineering

At Veriforce, we help companies in high-risk industries keep their people, worksites, and supply chains safe and compliant. As a global leader in contractor and supply chain risk management, our SaaS platform simplifies contractor onboarding, credentialing, and compliance while providing powerful analytics and insights. Beyond software, we offer expert support, training, and consulting so our clients can operate with confidence. Together, we’re making workplaces safer every day.

Veriforce is seeking a Dev Ops Manager to drive the strategy, implementation, and operations of our infrastructure and deployment pipelines. In this role, you will lead a team of Dev Ops engineers, ensuring that our software is deployed, monitored, and maintained across key production systems that serve tens of thousands of customers. Your leadership will directly impact user experience, customer satisfaction, and company growth.

You will work closely with software engineering, architecture, and product teams in an agile environment using modern tools such as AWS, Terraform, Kubernetes, and Ansible. The ideal candidate is experienced, organized, technically strong, and passionate about mentoring teams and improving processes.

• Lead, mentor, and grow a team of Dev Ops engineers, fostering collaboration, technical excellence, and professional development
• Provide technical thought leadership in collaboration with Architecture and Engineering
• Define Dev Ops strategy, best practices, and standards for infrastructure, CI/CD, monitoring, and security
• Oversee the design, implementation, and maintenance of infrastructure as code across development and production environments
• Ensure observability, monitoring, and incident response practices maintain system health, availability, and performance SLAs
• Guide development teams in application resiliency, operability, and deployment best practices
• Oversee configuration, scaling, and management of Kubernetes and Kafka clusters, ensuring reliability, security, and performance
• Identify infrastructure risks and points of failure, propose solutions, and drive continuous improvement initiatives
• Participate in on-call rotation leadership and escalation management

• Education level - Bachelor’s degree (B.A.) preferable
• Years of Experience – 7+ relevant experience in Dev Ops in a SaaS environment, including team leadership or mentorship
• Proven ability to lead and motivate a team, mentor engineers, and influence cross-functional teams
• Expertise in distributed systems including load balancing, distributed messaging, and distributed databases
• Expertise in software configuration management (SCM) and tools like Chef, Puppet, Ansible or similar
• Deep knowledge of cloud platforms, primarily AWS, and infrastructure as code tools such as Terraform
• Expertise in automated deployment methodologies that support CI/CD/CM using Git, Jenkins or Git Hub Actions preferred
• Experience configuring and administering Kubernetes clusters using advanced features including non-standard networking, storage classes/claims, namespacing, and multiple node groups
• Experience configuring and administering Kafka clusters including disaster recovery mechanisms, data loss prevention techniques, and determining topic configuration to right size for demanding and variable loads
• Solid experience with Windows and Linux systems and tools
• Knowledge of IP networking, including TCP, UDP, firewalls, SSL
• Knowledge of software engineering and design principles such as design patterns, architectural patterns, CAP Theorem, event driven architecture, and similar
• Must be security-minded at all levels
• Excellent communication and team collaboration skills ability to approach problems in a structured way and find reliable solutions.

We have a hybrid workplace policy where you will work from the office 3 days per week.

We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work and below are…