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Consumer Rights & Support Analyst
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-07-23
Listing for:
RELX
Full Time
position Listed on 2026-07-23
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Lexis Nexis Risk Solutions in Cardiff is seeking a Consumer Support Analyst to be the first point of contact for customers, handling information requests and resolving issues within defined SLAs. You will log, track and manage cases and communicate clearly with colleagues and users.
You will work in a GDPR-compliant environment, coordinate with stakeholders, maintain documentation, and deliver accurate, timely responses.
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