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Senior IT Service Desk Analyst — 2nd/3rd Line Support & Mentoring
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-07-23
Listing for:
Smartsearch
Full Time
position Listed on 2026-07-23
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Smart Search seeks a Senior Service Desk Analyst to resolve complex technical issues and enhance team capabilities. The role involves high-quality 2nd line support, guiding junior analysts, and maintaining excellent customer service.
Joining a multi-award-winning tech company, you'll benefit from a supportive culture with growth opportunities, a comprehensive benefits package, and a strong focus on diversity and inclusion.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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