×
Register Here to Apply for Jobs or Post Jobs. X

Senior IT Service Desk Analyst — 2nd​/3rd Line Support & Mentoring

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Smartsearch
Full Time position
Listed on 2026-07-23
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 30000 - 40000 GBP Yearly GBP 30000.00 40000.00 YEAR
Job Description & How to Apply Below

Smart Search seeks a Senior Service Desk Analyst to resolve complex technical issues and enhance team capabilities. The role involves high-quality 2nd line support, guiding junior analysts, and maintaining excellent customer service.

Joining a multi-award-winning tech company, you'll benefit from a supportive culture with growth opportunities, a comprehensive benefits package, and a strong focus on diversity and inclusion.

#J-18808-Ljbffr
Position Requirements
10+ Years work experience
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
 
 
 
Search for further Jobs Here:
(Try combinations for better Results! Or enter less keywords for broader Results)
Location
Increase/decrease your Search Radius (miles)
0
200
Filters
Education Level
Experience Level (years)
Posted in last:
Salary