IT Service Desk Engineer: 1st & 2nd Line Support
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-07-23
Listing for:
Linnaeus Veterinary Limited
Full Time
position Listed on 2026-07-23
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Linnaeus Veterinary Limited in Solihull is seeking an IT Service Desk Engineer for a 6-month fixed-term contract. You will report to the IT Service Desk Team Leader and work five days a week in the office, supporting a busy veterinary technology environment.
Responsibilities include logging and resolving incidents via Service Now, delivering 1st- and 2nd-line support by phone, remote tools and on‑site, managing user accounts, and maintaining CMDB accuracy with a strong focus on AD, Office 365 and
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