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Lead User Researcher, Public Sector & Service Impact

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: hackajob
Full Time position
Listed on 2026-07-27
Job specializations:
  • IT/Tech
    UI/UX Design, Digital Media & Production
Job Description & How to Apply Below

Zaizi is seeking a User Researcher (SFIA4) to work in a delivery-focused, agile environment, supporting government clients across Public Safety. You’ll plan, lead and deliver user research activities that uncover user needs, translate findings into actionable insights, and influence product direction and service design throughout the lifecycle.

You will mentor other researchers and collaborate with Product Managers, UX/UI designers and engineers to ensure user evidence informs decisions and

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