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Hybrid IT Service Desk Analyst
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-07-30
Listing for:
PVH (Tommy Hilfiger/Calvin Klein)
Full Time
position Listed on 2026-07-30
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
ARO is seeking an IT Service Desk Analyst in Cardiff, Wales. This permanent hybrid role requires 2–3 days onsite with commuting to the Cardiff office.
You will provide first-line technical support, manage incidents and service requests, and ensure high customer satisfaction across phone, email, and monitoring systems. You will work within the CCIT Business Unit, report to the Front Line Services Manager, and contribute to SLAs while developing technical and customer service skills in a
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