CRM & Digital Marketing Assistant

Job in Cardiff, Cardiff City Area, CF10, Wales, UK

Listing for: Quest Search and Selection Ltd

Full Time position
Listed on 2026-08-22

Job specializations:

IT/Tech
Digital Marketing, CRM Systems & Management, Social Media Marketing, Ecommerce

Quest Search & Selection is currently recruiting for a CRM & Digital Marketing Assistant to support the generation of profitable website traffic and help drive customer acquisition and retention across online marketing channels, contributing to the achievement of ambitious growth targets.

The company we are partnering with is a multi-channel B2C consumer business.

Duties & Responsibilities for this CRM & Digital Marketing Assistant role:

Act as a senior support within the Digital Marketing team, contributing to overall performance and team effectiveness.
Partner with the Digital Marketing Manager on daily trading and performance discussions, supporting forecasting and content planning.
Work closely with ecommerce and wider marketing teams to align on creative priorities, key trading moments, and campaign delivery.
Ensure alignment between online trading plans and broader marketing and product strategies, highlighting gaps and identifying missed commercial opportunities.
Lead the end-to-end email CRM lifecycle, from campaign concepting and build through to testing, deployment, and performance reporting.
Own customer segmentation and targeting strategies to deliver personalised, high-performing email and SMS campaigns.
Develop tailored campaigns for different customer demographics and brand audiences.

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