Digital Business Analyst

Digital Business Analyst (Digital Projects)
OFGEM

Apply before 11:55 pm on Monday 7th September 2026

Successful candidates may be based in any of our office locations – Cardiff, Glasgow, or London. We especially welcome applicants from Cardiff and Glasgow.

Across government, data and artificial intelligence are transforming how public services are designed and delivered. As organisations increasingly rely on data-driven insights and emerging technologies to support decision-making, skilled Business Analysts play a critical role in ensuring that digital, data and AI initiatives deliver meaningful outcomes and genuine value.

Ofgem plays a vital role in the UK’s energy system, protecting consumers and enabling a more secure, fair and sustainable energy future. As we accelerate the transition to Net Zero, we are investing in our digital, data and AI capabilities to strengthen regulation, improve operational effectiveness and support better outcomes for consumers.

The Digital, Data and Security Services (DDSS) directorate, will transform the organisation’s digital, data and AI capabilities through a significant portfolio of Digital, Data and AI initiatives. DDSS is helping Ofgem modernise services, improve decision-making and support the ambitions of the Ofgem Multiyear Strategy, as we enable a more secure, fair and sustainable energy future.

As a Digital Business Analyst (Data & AI Projects), you will play a key role in helping Ofgem realise the value of its digital, data and AI investments. Working across multidisciplinary teams, you will understand and analyse business needs, data challenges and operational processes to support the design and delivery of data-enabled products and services that improve outcomes for colleagues, consumers and the organisation.

Acting as a bridge between business and technical stakeholders, you will help shape solutions that are aligned with user needs, organisational priorities, governance requirements and regulatory requirements.

This is a highly collaborative role within a fast-paced and evolving environment, ideal for someone who enjoys solving problems, engaging with stakeholders and driving meaningful change through data and technology.

• Undertaking research and analysis to understand how business areas operate, with a particular focus on data, processes, systems, people and technology.
• Ensuring new products, data services and process changes meet business needs and align with strategic objectives.
• Understanding and assessing the impact of business, policy, security, regulatory and governance constraints and their implications for data usage and service design.
• Working within architectural guidelines, data standards and governance frameworks to support the development of pragmatic and scalable solutions.
• Working with stakeholders to understand data-related challenges and opportunities and support the development of effective, user-centred solutions.
• Identifying, analysing and documenting business and user needs, translating them into clear, testable requirements.
• Collaborating with business and technical teams throughout discovery, design, development and testing activities.
• Using structured analysis techniques to support scoping, options analysis and decision making.
• Lead the business analysis for small to medium data-related projects and AI proof-of-concept initiatives. Support larger programmes by contributing analysis under guidance.

A collaborative, analytical and delivery-focused Business Analyst with experience working across digital, data and technology environments. You will be passionate about using data and insight to solve business problems and support better decision-making.

You will be confident engaging with stakeholders at all levels, building strong relationships and facilitating productive conversations between business and technical teams. Comfortable working across multiple initiatives and priorities, you will be skilled in gathering requirements, analysing complex information and translating needs into clear, actionable outcomes.

Experienced in delivering business analysis within agile and…