ITSM Transformation Lead: Business Analysis & PM
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-08-28
Listing for:
HCLTech
Full Time
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
IT Business Analyst, Change Management, Business Systems & Technology Analysis
Job Description & How to Apply Below
HCLTech in the United Kingdom seeks an experienced Business Analyst / Project Manager to support a large-scale IT Service Management (ITSM) transformation and onboarding program. The role centers on integrating multiple business entities into standardized global ITSM processes, governance frameworks, and technology platforms.
The successful candidate will collaborate with technical teams, SMEs, project stakeholders, and business leaders to drive process transformation, coordinate onboarding
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