More jobs:
IT Service Improvement Lead; CSI & SIAM
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-09-05
Listing for:
Capgemini
Full Time
position Listed on 2026-09-05
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager, IT Business Analyst
Job Description & How to Apply Below
Capgemini in the United Kingdom is seeking a CSI Manager to drive continual service improvement across the SIAM ecosystem. You will work with client teams and external suppliers to identify opportunities for improvement, implement best practices, and ensure IT services align with business objectives.
The role requires strong ITIL knowledge, analytical skills, the ability to influence supplier behaviour, and experience with Lean, Six Sigma or Agile.
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