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School IT Service Desk Engineer – Onsite Support & Growth
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-09-07
Listing for:
Castle School Education Trust
Full Time
position Listed on 2026-09-07
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
Pathway Trust is seeking an IT Service Desk Engineer to join a central service desk supporting multiple schools within the trust. The role focuses on timely, effective IT assistance and incident resolution across campuses.
You will triage tickets via phone, email, and web portal, escalate when needed, and contribute to building strong relationships with staff and external partners while travelling to sites as required.
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