Support Engineer; SQL

Legal & General (L&G) is a leading UK financial services group and major global investor.

We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.

We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income.

Our Retail business supports customers throughout their lives, to help them save, plan, protect and enjoy retirement.

We’re a leading provider of retirement and protection solutions. We aim to support our c.12.8 million policyholders and workplace members throughout their lifelong financial journeys.

We focus on helping the customers of today and tomorrow achieve better long-term outcomes. We either talk with them directly or work with intermediaries and employers to meet their needs. We use the latest technology to connect with them quickly, efficiently and wherever possible in highly personalised ways.

Legal & General (L&G) is a leading UK financial services group and major global investor.

We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.

We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income.

Our Retail business supports customers throughout their lives, to help them save, plan, protect and enjoy retirement.

We’re a leading provider of retirement and protection solutions. We aim to support our c.12.8 million policyholders and workplace members throughout their lifelong financial journeys.

We focus on helping the customers of today and tomorrow achieve better long-term outcomes. We either talk with them directly or work with intermediaries and employers to meet their needs. We use the latest technology to connect with them quickly, efficiently and wherever possible in highly personalised ways.

We’re looking for a Support Engineer to help keep our data services running smoothly. You’ll join a collaborative support team responsible for our Snowflake data warehouse, investigating pipeline issues, responding to internal queries and helping colleagues access the accurate data they need.

This is an opportunity to work with Snowflake, DBT, SQL and Azure technology in a varied environment where your troubleshooting and communication skills will be equally valued. We welcome candidates from different backgrounds who can demonstrate the relevant skills, even if they do not meet every desirable requirement.

• Monitoring scheduled ETL jobs and data ingestion pipelines
• Confirming that data has loaded successfully into Snowflake
• Investigating pipeline failures and coordinating timely resolutions
• Responding to incidents and service requests from internal colleagues
• Troubleshooting missing, incomplete or inconsistent data
• Supporting technical and non-technical users with Snowflake queries
• Communicating progress and solutions in clear, accessible language
• Prioritising issues effectively within a fast-paced support environment

• Practical experience of working with Snowflake would be ideal
• Good working knowledge of DBT
• Strong SQL skills
• Previous experience within a support or service desk environment
• Effective…