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ServiceNow Lead Technical Consultant
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-10-09
Listing for:
now resourcing
Full Time
position Listed on 2026-10-09
Job specializations:
-
IT/Tech
IT Consultant, Systems Analyst, IT Project Manager
Job Description & How to Apply Below
UK (Remote - occasional client site)
We are currently supporting a growing Service Now partner in the UK who are looking to build their practice with a Lead Technical Consultant on a permanent basis.
Working alongside experienced consultants, architects, and technical specialists, you'll take a key role in delivering complex Service Now solutions for a varied client portfolio. You'll have the opportunity to shape solution design, influence technical direction, and support the development of junior team members, while continuing to build your own expertise through Service Now training, learning paths, and certifications.
Responsibilities:- Lead the technical delivery of complex Service Now implementations and enhancements.
- Own solution design, technical architecture and configuration across the Now Platform.
- Work directly with clients to understand requirements and translate them into effective Service Now solutions.
- Provide technical leadership across projects, ensuring Service Now best practices and development standards are followed.
- Mentor and support junior consultants and developers, helping to grow technical capability within the team.
- Support integrations, custom applications, workflows, automation and platform optimisation.
- Contribute to technical governance, estimates, solution proposals and continuous improvement.
Skills:
- Strong hands-on Service Now experience across one or more core areas such as ITSM, ITOM, CSM, HRSD, ITAM or Sec Ops.
- Proven experience leading Service Now implementations and complex technical projects.
- Strong understanding of Service Now architecture, configuration, integrations and development.
- Excellent client-facing and stakeholder management skills.
- Ability to translate complex business requirements into scalable technical solutions.
- Experience mentoring or technically leading other consultants/developers.
- Service Now certifications such as CSA, CAD, CIS or relevant specialist certifications are highly desirable.
(please note sponsorship is not available with this client)
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