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Campus Endpoint Support Lead — IT Ops & Mentorship

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Academia Ltd t/a Smartdesc
Full Time position
Listed on 2026-10-10
Job specializations:
  • IT/Tech
    IT Support, IT Project Manager, Systems Administrator, Technical Support
Salary/Wage Range or Industry Benchmark: 45000 - 65000 GBP Yearly GBP 45000.00 65000.00 YEAR
Job Description & How to Apply Below

Academia Ltd t/a Smartdesc is seeking an Endpoint Support Team Lead on an onsite campus in Cardiff. You will lead Level 1/2 support delivery, coordinate workloads, and provide hands-on escalation support across endpoint management, Intune, and deployment projects within a university setting.

You will coach engineers, ensure SLAs, and work with stakeholders to drive continuous service improvement and security compliance.

As a Campus Endpoint Support Lead — IT Ops & Mentorship, you will play an important part at Academia Ltd t/a Smartdesc in Cardiff, Wales, United Kingdom.

This opportunity is part of our work in Management & Operations, IT & Technology.

The advertised compensation is 45.000 - 65.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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