IT Service Delivery Lead: Drive Service Excellence & Impact
Listed on 2026-10-10
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IT/Tech
IT Project Manager, IT Support, Systems Analyst
Julian Hodge Bank Limited in Cardiff is seeking an IT Service Delivery Lead to head the Service Desk and Service Improvement teams, ensuring IT services align with ITIL practices and meet SLAs.
You will own incident, problem, change and knowledge management, coach staff, manage suppliers, and work with developers to embed service transition and continuous improvement across the organisation.
We are seeking a motivated IT Service Delivery Lead:
Drive Service Excellence & Impact to join Julian Hodge Bank Limited in Cardiff, Wales, United Kingdom.
This is a great opportunity to take on the IT Service Delivery Lead:
Drive Service Excellence & Impact role at Julian Hodge Bank Limited.
As a IT Service Delivery Lead:
Drive Service Excellence & Impact, you will play an important part at Julian Hodge Bank Limited in Cardiff, Wales, United Kingdom.
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