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Senior Technical Support Engineer — Enterprise AI Platform

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Dataminr
Full Time position
Listed on 2026-10-17
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Cybersecurity, Information Security & Data Protection
Salary/Wage Range or Industry Benchmark: 52000 - 78000 GBP Yearly GBP 52000.00 78000.00 YEAR
Job Description & How to Apply Below

Dataminr is seeking a Technical Support Engineer in the United Kingdom to own the support experience for enterprise customers, from quick fixes to deep investigations across authentication, integrations and customer environments. You will handle cases from contact to resolution, with weekend on-call rotation.

You will work with Product, Engineering and Customer Success to resolve defects and improve the knowledge base.

For the Senior Technical Support Engineer — Enterprise AI Platform position at Dataminr, we are reviewing applications now.

We are currently recruiting a Senior Technical Support Engineer — Enterprise AI Platform for our team in United Kingdom.

This is a strong opening to take on the Senior Technical Support Engineer — Enterprise AI Platform role at Dataminr.

As a Senior Technical Support Engineer — Enterprise AI Platform, you will play an important part at Dataminr in United Kingdom.

Position Requirements
10+ Years work experience
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