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CX Architect: AI-Driven Digital

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Orbit Mobile Travel eSIM
Full Time position
Listed on 2026-10-17
Job specializations:
  • IT/Tech
    AI Engineer (Applied/Software), AI Business & Operations
Salary/Wage Range or Industry Benchmark: 55000 - 75000 GBP Yearly GBP 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Orbit Mobile Travel eSIM is seeking a hands-on Digital Customer Experience Manager to help build the future of customer experience. This is not a traditional contact centre role; the priority is a simple, proactive experience that reduces the need for support across app, website, onboarding, activation, self-service and refunds.

You will own the end-to-end journey, use data, AI and automation to identify friction, improve conversion and retention, and lead cross-functional work with product,

We are currently recruiting a CX Architect: AI-Driven Digital Travel Experience for our team in United Kingdom.

We are seeking a motivated CX Architect: AI-Driven Digital Travel Experience to join Orbit Mobile Travel eSIM in United Kingdom.

Consider building your career as a CX Architect: AI-Driven Digital Travel Experience at Orbit Mobile Travel eSIM.

The CX Architect: AI-Driven Digital Travel Experience position in the Management & Operations, Sales field is open for applications.

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