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Senior IT Service Desk Analyst — Hybrid, Cloud & Security

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Goaco
Full Time position
Listed on 2026-10-19
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 32000 - 42000 GBP Yearly GBP 32000.00 42000.00 YEAR
Job Description & How to Apply Below

Goaco is seeking a Senior Service Desk Analyst to join our UK team. You’ll provide 2nd and 3rd line technical support for internal users and managed customers, assist with onboarding, and help deliver infrastructure and cloud solutions.

You’ll mentor junior engineers, contribute to service improvements, and work in a hybrid model with on-site days. Strong Microsoft 365, Intune, Entra , and Windows Server skills are essential.

Consider building your career as a Senior IT Service Desk Analyst — Hybrid, Cloud & Security at Goaco.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior IT Service Desk Analyst — Hybrid, Cloud & Security role in the description above.

We appreciate your interest in this position.

Position Requirements
10+ Years work experience
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