Hybrid IT Support Technician; 1st-3rd Line
Listed on 2026-10-20
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IT/Tech
IT Support, HelpDesk/Support
Which? in Cardiff is seeking an IT support specialist to provide 1st-3rd line support in a user-focused environment, ensuring incidents are resolved within SLA. You will manage tickets, assist with desktop/laptop, software and device configurations, and support project delivery.
The role is hybrid with a minimum of two days on site in Cardiff. You should be comfortable working under pressure, prioritising tasks and collaborating with colleagues. Jira experience is desirable.
We are looking to fill the Hybrid IT Support Technician (1st-3rd Line) - Cardiff position at CONSUMERS' ASSOCIATION in Cardiff, Wales, United Kingdom.
Learn more about the Hybrid IT Support Technician (1st-3rd Line) - Cardiff role in the description above.
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