Service Desk Specialist - 1st Line IT Support
Listed on 2026-10-26
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IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Identify Solutions in Cardiff is seeking a Service Desk Analyst for a fully onsite, 8 week contract. The role is 9:00am–5:00pm, Monday to Friday, at £180 per day (umbrella).
You will provide 1st line IT support to users via phone and email, logging and updating tickets, and guiding users through solutions. Ideal candidates will have prior service desk or IT support experience, strong communication, and the ability to build rapport quickly with users of varying technical abilities.
The Service Desk Specialist - 1st Line IT Support (Cardiff) role at Identify Solutions is now open for applications in Cardiff, Wales, United Kingdom.
This role, Service Desk Specialist - 1st Line IT Support (Cardiff) at Identify Solutions, could be your next career step.
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