Campus IT Support Analyst – First-Line Tech
Listed on 2026-10-26
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IT/Tech
IT Support, HelpDesk/Support, Technical Support, IT Business Analyst
Academia the Technology Group operates on a university campus in Cardiff, delivering frontline IT support to students and staff. The role focuses on first-contact resolution and service desk excellence within a managed university environment.
As an Endpoint Service Desk Analyst, you will log and triage requests through Fresh service, troubleshoot Windows 10/11 and Microsoft 365 issues, and escalate complex tickets while maintaining user-focused service levels.
The Campus IT Support Analyst – First-Line Tech (Cardiff) role at Academia the Technology Group is now open for applications in Cardiff, Wales, United Kingdom.
Consider building your career as a Campus IT Support Analyst – First-Line Tech (Cardiff) at Academia the Technology Group.
The Campus IT Support Analyst – First-Line Tech (Cardiff) position in the IT & Technology field is open for applications.
We have an opening for a Campus IT Support Analyst – First-Line Tech (Cardiff) in Cardiff, Wales, United Kingdom within IT & Technology.
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