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Senior IT Service Desk Analyst - On-Call & Leave

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: New Law Solicitors
Per diem position
Listed on 2026-10-26
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 25000 - 30000 GBP Yearly GBP 25000.00 30000.00 YEAR
Job Description & How to Apply Below

New Law is a leading specialist law firm based in Cardiff city centre near Queens Street Station, seeking a Senior IT Service Desk Analyst to provide in-depth technical assistance for IT services, software, telephony and equipment. You will set priorities and support the team end-to-end.

The ideal candidate will have 12 months of service desk experience, a confident telephone manner, and be available for out-of-hours on-call one week in four.

We are looking to fill the Senior IT Service Desk Analyst
- On-Call & 31 Days Leave position at New Law Solicitors in Cardiff, Wales, United Kingdom.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior IT Service Desk Analyst
- On-Call & 31 Days Leave role in the description above.

Position Requirements
10+ Years work experience
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