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IT Service Desk Coordinator

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Exponential-e Ltd.
Full Time position
Listed on 2026-10-26
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 38000 - 56000 GBP Yearly GBP 38000.00 56000.00 YEAR
Job Description & How to Apply Below

Exponential-e Ltd. is seeking a proactive 2nd/3rd line support specialist to be the first point of contact for Ambulance Trusts and Exponential-e customers.

You will own and triage ITIL-based incidents, log in Service Now, and drive resolution with suppliers, monitoring SLAs and updating customers throughout the lifecycle. The role requires strong Windows/Microsoft technologies experience, ITIL familiarity, and the ability to work a 24/7 shift pattern in a fast-paced environment, with a focus on

We are looking to fill the 24/7 IT Service Desk Coordinator position at Exponential-e Ltd. in Wales, United Kingdom.

This position is for the 24/7 IT Service Desk Coordinator role at Exponential-e Ltd.

We are seeking a motivated 24/7 IT Service Desk Coordinator to join Exponential-e Ltd. in Wales, United Kingdom.

Consider building your career as a 24/7 IT Service Desk Coordinator at Exponential-e Ltd.

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