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Senior Second‑Line Network Support Engineer

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Talk Straight Limited
Full Time position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
    IT Support, Network Engineer
Salary/Wage Range or Industry Benchmark: 27000 - 33000 GBP Yearly GBP 27000.00 33000.00 YEAR
Job Description & How to Apply Below

Talk Straight Limited, via Schools Broadband, is seeking a Second Line Support Engineer to handle advanced network and service issues. You will troubleshoot escalated incidents, work with third‑line engineers, and contribute to the knowledge base while ensuring high‑quality customer service.

The role emphasizes hybrid working with an office commute to Ilkley and a focus on WAN/LAN/DNS/DHCP/VoIP environments, alongside mentoring juniors and improving systems.

The Senior Second‑Line Network Support Engineer position in the IT & Technology field is open for applications.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior Second‑Line Network Support Engineer role in the description above.

We appreciate your interest in this position.

Join Talk Straight Limited and contribute to our ongoing work.

Position Requirements
10+ Years work experience
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