Systems QA Engineer

Job Title

Systems QA Engineer – Biometrics Team

Cardiff, Wales, UK

42828

We are recruiting for a Biometrics Engineer QA to join our team. The qualified candidate will support Physical Access Control Solutions (PACS) Business Area by validating the successful integration and performance of Physical Access Systems comprising Authentication Credentials and services (Physical and Mobile), Authentication Devices, Access Control Devices, and Device/System Management.

HID powers trusted identities so people can transact safely, work productively, and travel freely. Headquartered in Austin, TX, HID has over 4,500 employees worldwide.

Our Physical Access Control Solutions (PACS) secure spaces with advanced reliable access control solutions, including cutting‑edge readers, credentials, controllers, mobile, and biometric technologies. HID PACS empowers organizations worldwide to protect people, property, and assets with scalable high‑quality solutions.

• Conduct testing of physical access control products, address and resolve customer‑reported issues, report bugs, and create and execute test plans and test cases.
• Perform black‑box and automation testing.
• Set up and maintain the testing environment in the lab, including Windows, Android, and iOS platforms.
• Validate and troubleshoot issues, provide information to the development team and assist in resolving them.
• Conduct regression testing before release.
• Communicate effectively regarding issues, objectives, initiatives, and processes to plan.
• Perform other duties as assigned.

• Focused on continuous quality improvement.
• Validates solutions from the perspective of the customer/user.
• Able to meet challenging deadlines.
• Agile mindset.

• Possesses or working towards a degree or equivalent qualification, or 1 year related experience, or an equivalent combination of education and experience.
• Experience with IT/IP networking and associated technologies.
• Knowledge of lean and agile methodologies, including SAFe.
• Experience managing access control via head‑end or IAM systems.
• Proficiency in MS Office applications such as Word, Excel, PowerPoint, etc.
• Familiarity with operating systems such as Windows, Android, iOS.
• Working knowledge of networking switches, routers, etc.

• Competitive salary and rewards package.
• Competitive benefits and annual leave allowing for work‑life balance.
• A vibrant welcoming & inclusive culture.
• Extensive career development opportunities and resources to maximize your potential.
• A part of a global organization pioneering the hardware, software, and services that allow people to confidently navigate the physical and digital worlds.

• Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills and experiences.
• Innovation: You embrace challenges and want to drive change. We are open to ideas including flexible work arrangements, job sharing or part‑time jobs.
• Integrity: You are results‑oriented, reliable, straightforward and value being treated accordingly. We want all employees to be themselves to feel appreciated and accepted.

HID does not accept unsolicited resumes from headhunters, recruitment agencies or fee‑based recruitment services. We are not responsible for any fees related to unsolicited resumes.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal‑opportunity employer we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic.

Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate…