Multi-Modal Freight Operator

Job Description:

Multi-Modal Freight Operator

Location:

Cardiff

Job Type: Full-Time, Permanent

Working Pattern:
Office-Based

Our client, a well-established international logistics provider, is looking to recruit an experienced Multi-Modal Freight Operator to join their growing Cardiff operation.

Must have good knowledge of UK freigh forwarding

This is an excellent opportunity for a freight forwarding professional with experience across air, ocean and road freight to join a dynamic business that offers long-term career progression within a fast-paced international environment.

You will be responsible for coordinating and managing freight movements across multiple transport modes, ensuring shipments are delivered efficiently while maintaining excellent levels of customer service.

Working as part of an established team of 12 employees, including 8 freight specialists and 4 warehouse staff, you will play a key role in supporting customers and overseeing shipments from origin through to final delivery.

• Coordinate air, ocean and road freight shipments.
• Arrange bookings with carriers and transport providers.
• Monitor shipments and resolve any operational issues.
• Prepare shipping and customs documentation.
• Maintain strong relationships with customers, suppliers and internal teams.
• Support cross-trade freight movements and ensure compliance with relevant regulations.

The operation handles a wide variety of international freight movements, with key trade lanes including China and the USA, alongside an expanding cross-trade portfolio.

Customers operate across a range of sectors, including Aviation, Retail and Pharmaceutical.

• Previous experience within freight forwarding or logistics operations.
• Knowledge of air, ocean or road freight procedures.
• Strong organisational and communication skills.
• Good working knowledge of Microsoft Office.
• Excellent attention to detail.

• Multi-modal freight forwarding experience.
• Customs and compliance knowledge.
• Experience using Cargo Wise or a similar freight forwarding system.

• Competitive salary.
• Ongoing training and career development opportunities.
• Supportive and collaborative working environment.
• Salary sacrifice schemes for cars and bicycles.
• Free EV charging on site.
• Free parking
• On-site parking

• Excellent negotiation skills with carriers, vendors, and clients to secure favorable terms
• Familiarity with CRM software for lead generation and customer relationship management
• Knowledge of B2B sales strategies within the logistics or transportation industry
• Ability to perform accurate data entry and maintain comprehensive shipment records
• Understanding of FDA regulations related to shipping regulated products or materials (nice-to-have)
• Experience working with third-party logistics providers (3PL) is preferred

Work Location:

In person